BUILT AROUND DEALER SUCCESS
At Horizon Dealer Solutions, we help dealerships deliver added value to their customers through reliable vehicle protection products and dealership-focused solutions.
Our products are designed to:
IMPROVE CUSTOMER RETENTION
Build stronger customer relationships by offering protection solutions that encourage long-term loyalty and repeat business.
INCREASE F&I PROFITABILITY
Support dealership growth with value-driven products designed to enhance F&I performance and maximize revenue opportunities.
INCREASE SALES PROFITABILITY
Provide value added products that help the dealership generate additional front-end profitability and service drive profitability.
DELIVER LONG-TERM VALUE
Provide solutions that help protect customers while supporting sustainable success for dealerships.
We work closely with dealerships to create customized protection programs that fit
their operations, customers, and long-term goals.
Lifetime powertrain protection that helps dealerships build confidence, create loyalty, and stand apart from the competition.
Key Benefits:
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Helps differentiate your dealership in competitive markets
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Provides lifetime powertrain protection on qualifying vehicles
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Encourages long-term customer retention and service engagement
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Great product for customers who keep their vehicles for a long time
This service contract program is designed to eliminate chargebacks and help dealerships retain more back-end profit with simplified cancellation handling.
Key Benefits:
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Eliminates service contract chargebacks after a defined period
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Helps dealerships retain 100% of eligible back-end profit
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Works with all lenders
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F&I Sentinel compliant
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Administrator handles cancellation refunds directly with lienholders
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Reduces administrative workload for dealership staff
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Improves predictability of F&I revenue
A customer-friendly protection program that rewards claim-free service contract holders with a potential full refund, helping boost sales and long-term retention.
Key Benefits:
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Turns service contracts into a value-back customer experience
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Customers may receive a refund up to $4,000 if no claims are filed
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Customer can apply their refund toward a future vehicle purchase
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Encourages higher service contract penetration rates
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Minimum 48-month service contract term to qualify
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Helps dealerships differentiate their F&I menu offering
Vehicle protection made simple: allow customers to purchase service contract coverage anytime, anywhere, directly through your dealership website.
Key Benefits:
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Enables online purchase of vehicle service contracts anytime
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Extends F&I revenue opportunities beyond the dealership visit
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Simple, streamlined digital customer experience
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No additional workload required from dealership staff
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Helps capture missed after-sale protection opportunities
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0% financing options available for customers
A performance-based program designed to help dealerships increase revenue by rewarding service contract sales and favorable loss performance.
Key Benefits:
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Creates additional revenue opportunities from service contract performance
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Rewards dealerships with consistent monthly volume
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No disruption to existing F&I processes
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Designed to improve overall back-end profitability
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Structured, performance-based participation model
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Scales with dealership sales volume
A service department retention tool that helps drive repeat business by giving customers long-term confidence in dealership repairs.
Key Benefits:
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Encourages repeat service department visits and long-term loyalty
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Helps answer the customer question: “Why service here?”
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Designed for seamless DMS integration and automation
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No added workload for service advisors
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Strengthens fixed ops retention and profitability
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Creates a strong competitive advantage for your service department
An AI-powered lead engagement and follow-up system that helps dealerships convert more leads into appointments through faster, smarter communication.
Key Benefits:
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AI-driven customer engagement and follow-up automation
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Helps increase sales appointments and lead conversion rates
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Reduces response time to customer inquiries
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Works with existing DMS systems
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Supports sales teams without replacing human interaction
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Designed specifically for automotive dealership workflows
A dealership program that helps independent auto dealers create more value at the point of sale by giving customers four years of maintenance and repair discounts with their vehicle purchase.
Key Benefits:
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Helps increase vehicle sales without relying on F&I penetration
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Provides customers with meaningful post-sale maintenance savings
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Strengthens dealership competitiveness against
non-participating stores -
Supports gross profit retention on vehicle deals
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Easy to introduce as a value-add during the sales process
A limited warranty that covers the engine for life, helping customers buy with confidence while giving your dealership a strong competitive advantage.
Key Benefits:
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Helps increase customer confidence at the point of sale
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Provides lifetime engine coverage on eligible vehicles
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Applies to most Domestic and Asian vehicles
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Eligible for vehicles up to 15 model years and 150,000 miles
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Helps differentiate dealership inventory from competitors
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Supports stronger close rates and perceived vehicle value
A flexible payment solution that helps customers align vehicle payments with their paycheck schedule while creating additional value and revenue opportunities for dealerships.
Key Benefits:
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Allows customers to align payments with their paycheck schedule
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Helps customers save interest on their vehicle loan
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Supports improved budgeting and payment management
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May support faster equity growth and earlier loan payoff
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Enhances customer value at the point of sale
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Creates additional F&I revenue opportunities for dealerships
Protection designed to help customers recover from accident-related vehicle depreciation and preserve future trade-in value when the vehicle is in an accident and is not totaled.
Key Benefits:
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Helps protect customers from accident-related vehicle value loss
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Provides coverage beyond traditional total-loss protection
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Reduces future trade-in negative equity
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Creates an additional F&I revenue opportunity
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Complements GAP programs
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Excellent product for cash buyers
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Available with extended term options
Broaden your protection offerings with exclusionary service contract coverage designed for any year and any mileage vehicles.
Key Benefits:
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Expands protection eligibility across older and higher mileage inventory
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Exclusionary-style coverage available
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Supports many vehicle makes and models
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Claims paid up to vehicle actual cash value (ACV)
A practical training program that helps dealerships improve F&I product presentation, overcome customer objections, and increase F&I profitability.
Key Benefits:
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Improves consistency in F&I product presentation
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Helps increase service contract, GAP, and ancillary product penetration
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Provides simple, practical sales techniques for dealership teams
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Supports stronger objection handling and customer conversations
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Reinforces compliance-focused selling processes
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Designed for fast adoption by sales and F&I staff
Flexible vehicle protection options that allow dealerships to choose between unlimited time or unlimited mileage coverage to best fit their customers’ needs.
Key Benefits:
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Removes traditional time and mileage limitations
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Creates a stronger, more compelling value proposition for customers
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Enhances F&I presentation effectiveness
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Improves customer confidence and satisfaction
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Supports long-term retention and loyalty
PRODUCTS/SERVICES
OUR DEALER SOLUTIONS
Comprehensive coverage solutions designed to protect customers while creating long-term value for dealerships.
A dealer-focused GAP program designed to improve profit retention, reduce chargebacks, and simplify cancellation processing.
Key Benefits
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Helps dealerships retain more GAP-related backend profit
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Eliminates GAP chargebacks after a defined period
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Works with all lenders
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F&I Sentinel compliant
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Simplified cancellation processing
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Reduces administrative workload for dealership staff
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Supports more stable and predictable F&I income
A program that helps dealerships reach active vehicle buyers earlier than their competitors and generate more vehicle sale opportunities.
Key Benefits:
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Connects dealerships with active in-market vehicle shoppers
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Helps establish early engagement before competitors
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Increases leads and appointments
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Improves competitive positioning in local markets
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Designed to increase overall market share
A universal F&I financing solution that helps dealerships offer protection products to virtually every customer, regardless of credit or lender restrictions.
Key Benefits:
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Allows financing of F&I products regardless of credit profile
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Expands eligibility beyond traditional lender restrictions
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Supports financing terms up to 84 months
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Helps increase F&I product penetration and consistency
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Reduces deal structuring limitations and approval uncertainty
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Improves customer access to protection products
EV and hybrid battery coverage designed to protect customers from high replacement costs while helping dealerships sell more vehicles and grow F&I revenue.
Key Benefits:
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Helps protect customers from high EV and hybrid battery replacement costs
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Coverage available for many EV and hybrid franchise brands
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Coverage option for vehicles up to 135,000 miles at time of sale
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F&I Sentinel approved
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Creates a new F&I profit opportunity in the EV/hybrid market
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Enhances customer confidence in electric/hybrid vehicle ownership
A flexible dealership funding program that provides growth capital repaid through future F&I production.
Key Benefits:
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Provides access to growth capital for dealerships
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Can be used for inventory, acquisitions, marketing, technology, operations, etc.
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Repayment tied to future F&I production
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Aligns repayment with dealership F&I performance
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Supports scalable, growth-focused dealership strategies